Frequently Asked Questions
Will Sunday Service return?
Possibly, the issue is the cost to operate on a Sunday. We feel that providing efficient services during the week when the majority of riders are going to work, school and appointments should be our priority. We are investigating options for having some services on Sundays as well as funding sources to support the service.
- attend a Travel Training class, you can attend and receive one free pass
- Utilize our Transporting Stark Back to Work program
We also offer reduced rate fares for those 65 and older or with permanent disabilities.
Can I make Proline Reservations more than 2 days in advance?
No, the soonest a Proline trip can be booked is 2 days in advance.
New Year’s Day
4th of July
We do operate on other holidays such as Martin Luther King, Presidents Day, Good Friday and Veterans Day.
Are all of the buses wheelchair accessible?
Yes, all SARTA buses are wheelchair accessible. For passengers with ADA recognized disabilities you may be eligible for Proline Transportation. More information is located on our Proline Page.
It can be accessed from any mobile device (Apple or Android), from a desktop computer or by phone. PinPoint allows riders to track their bus, receive text/email alerts, and much more. To begin using, simply download the PinPoint app to your mobile device or visit our PinPoint page.
Can I be notified about service changes?
Yes, you just need to create an account in PinPoint. Once you have an account, you will need to select the way you want to receive your alerts and the route(s) (eventually link to tutorials). You can also set up re-occurring alerts to for routes you take frequently and it will txt/email you when the bus is about to arrive at the stop. In your account, you can set the time to alert you to be 5, 10 or more minutes so you have plenty of time to get to your stop.
What programs does SARTA have for students?
SARTA has a discounted Student pass and if you are a Stark State Student you can ride for free. To learn more Student Programs or the Express Service to Stark State College.
Where and when can I buy a pass? Can I buy a pass online?
Passes can be purchased online, at any of our 4 transit centers, Kent Stat-Stark and American National University bookstores, Alliance Community Hospital, Fisher Foods and Jim’s Beer and Wine Carryout.
What is SARTA planning for the future?
SARTA continues to look at ways to enhance the rider’s ability to utilize our services. We are researching new transit technologies, exploring ways to improve our routes and provide easier connectivity in our system, more efficient ways to pay fares, working with the Hall of Fame to provide transportation services to their staff and visitors, explore and develop employment and child care express services, conduct pilot programs for Dial-a-Ride or ride share programs for the non-ADA riders and much more.
Where do I get a schedule for my bus? How do I read a schedule?
Schedules for all SARTA buses can be viewed on our schedules page or can be picked up at any of SARTA's four Transit Center Locations. To learn how to read a SARTA bus schedule, contact our Travel Training Outreach Specialists at 855-887-2782. or our Travel Training page.
How late do SARTA buses run?
SARTA fixed route buses run from 5:20a until 9:45p with the exception of SARTA’s late night Routes 153, 152, 151 which run from 9:45p until 12:45a. All SARTA routes and schedules, including late night loops, can be found on our schedules page.
If I need to take more than one bus to get where I’m going, do I need to pay each time I board?
If you need to ride more than one bus you can request a transfer ticket at the beginning of your trip (first route you ride) and use it on your second bus. However, its more cost effective to purchase an All Day bus pass for $3.00 or if you ride regularly a 31-day monthly pass for $45.00. All ticket information is located here.