Accessibility/Americans with Disabilities Act
In support of our mission to enhance the social and economic quality of life for the residents of Stark County, SARTA promotes diversity and accessibility by making safe, affordable, reliable, and convenient public transportation services available to every member of our community and by providing equality of opportunity to job applicants, employees, vendors, and business partners.
To ensure that no person is excluded from or denied the benefits of public transportation on the basis of race, color, national origin, disability, age, religion, or gender SARTA has implemented policies and programs that prohibit discrimination, comply with Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), and all other applicable state and federal laws. SARTA is also an equal opportunity employer.
SARTA’s commitment to Accessibility
Thousands of people with disabilities and their families trust and value SARTA because they know our mobility services and commitment to accessibility enables them to live full, independent lives.
That commitment extends to our embrace of both the spirit and the letter of the ADA. Passed by Congress in 1990, this landmark civil rights legislation guarantees equal opportunity in employment, public accommodations, state and local government services, telecommunications, and transportation to persons with disabilities.
SARTA has taken the following steps to fully comply with Title II of the Act which specifically requires public transit systems to provide equal access to transportation via fixed routes or complementary paratransit service:
Our entire fixed route bus fleet is 100% ADA compliant. The vehicles have low floors, lifts, ramps, are able to “kneel,” offer priority seating for people with disabilities, and can accommodate wheelchairs, scooters, and other mobility devices. SARTA’s four transit centers are also ADA-accessible.
We operate Proline, a countywide door-to-door shared ride paratransit service for individuals whose disabilities prevent them from utilizing fixed routes. People who believe they qualify for Proline must complete and submit both an ADA Proline application and a medical verification form. Once approved Proline users will receive a user ID and password that will enable them to schedule rides by phone or online. Click here for more information about applying for and riding Proline.
The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. Service animals perform some of the functions and tasks that the individual with a disability cannot perform for him or her. “Seeing eye dogs” are one type of service animal, used by some individuals who are visually impaired. The care or supervision of a service animal is solely the responsibility of his or her owner. The passenger and the service animal may be asked to exit the vehicle if the service animal’s behavior poses a direct threat to the health or safety of others. Persons with disabilities who use service animals are allowed to board with their service animal. Operators may ask any passenger if their animal is a service animal and/or if the animal assists them with their disability but may not require certification or identification for service animals. Passengers using their service animals must keep their animals under control, and the animal must not be disruptive or pose a threat to other passengers. Failure to do so may result in the passenger being requested to exit the vehicle.
Open Sore and Wounds
- Passengers who have open sores and wounds shall be transported unless their medical condition presents a “direct threat” to other passengers or the coach operator.
- Any passenger, including passengers with disabilities, may be refused access to public transportation if visible body fluid leakage or dripping is occurring at the pick-up location. Such leakage or dripping can create a biohazard to other passengers on the SARTA vehicle.
- A SARTA official may be dispatched to evaluate and determine the appropriate course of action. Based on the evaluation, the passenger experiencing the leakage or discharge may be transported back to their point of origin, their final destination, or to another appropriate destination capable of responding to the passengers’ needs. In certain circumstances, 911 may be contacted to arrange emergency medical care.
- Properly secured oxygen supplies, they must not obstruct the aisle.