Accessibility

Our goal is to ensure that Stark County residents including disabled individuals, seniors, veterans, commuters and students have access to a quality transportation system that is both reliable and affordable. 

Americans with Disabilities Act (ADA) 

SARTA has taken steps to make transportation services accessible to persons with disabilities. We offer two services that enable those with disabilities access to transportation, they are our Fixed Route and Proline service. 

All our fixed route buses are ADA compliant and allow for riders to easily board the bus.  All our buses are equipped to kneel (lower down to the curb) or have ramps that fold out to allow passengers to easily walk onto a bus.  

For those who are unable to use the Fixed Route service, we have our Proline (Paratransit) which is a "Shared Ride" service.  These buses are also ADA compliant  

Title VI

SARTA prohibits discrimination on the basis of race, color, or national origin in its programs and activities, as mandated by Title VI of the Civil Rights Act of 1964.

If you feel you have been discriminated against based on one of the above characteristics, you have the right to file a complaint.  For more information on your rights or to file a concern, you can complete one of our customer service forms.