SARTA is committed to providing safe, dependable, cost-effective, customer-focused transportation services to our community.
SARTA prohibits discrimination on the basis of race, age, gender, color, or national origin in its programs and activities, as mandated by Title VI of the Civil Rights Act of 1964.
If you feel you have been discriminated against based on one of the above characteristics, you have the right to file a complaint. For more information on your rights or to file a concern, you can do one of the following:
- Download the PDF form and mail it to:
Customer Relations Supervisor
1600 Gateway Blvd. SE
Canton, OH 44707
(330) 454-5476 - Fax
- Call the Customer Relations Supervisor at 330-477-2782 ext. 382 to verbally start the complaint process
- Fill out online form below
You may also file a concern directly with the Department of Transportation by contacting: U.S. Department of Transportation, Federal Transit Administration, 1200 New Jersey Ave., SE, Washington, D.C. 20590, 866-377-8624, 202-366-4043, 800-877-8339 (TTY).