To be eligable your pass must meet all of the following requirements:
- Be a 31-Day Fixed Route or Proline pass.
- Been activated between FEBRUARY 16th, 2020 and MARCH 16th, 2020.
To exchange your pass:
- Riders will submit name and email using online form below or by calling CSR (330-477-2782, Option#4) to submit information, name and email, requird to validate if pass is eligible for reissue.
- Name and email must be the name and email used to purchase the pass and associated with the EZFare account.
- Form and calls will be accepted June 15, 2020 – July 3 2020.
Passes will be issued 5 to 7 business days after form has been received to your EZFare account.