EZFare Exchange

To be eligable your pass must meet all of the following requirements:

  • Be a 31-Day Fixed Route or Proline pass.
  • Been activated between FEBRUARY 16th, 2020 and MARCH 16th, 2020.

To exchange your pass: 

  1. Riders will submit name and email using online form below or by calling CSR (330-477-2782, Option#4) to submit information, name and email, requird to validate if pass is eligible for reissue. 
  2. Name and email must be the name and email used to purchase the pass and associated with the EZFare account.
  3. Form and calls will be accepted June 15, 2020 – July 3 2020.

Passes will be issued 5 to 7 business days after form has been received to your EZFare account.