Customer Feedback

Your feedback is very important to us.  SARTA strives to provide safe, reliable and affordable transportation service to the residents of Stark County every day.  Please fill out one of the forms below with any concerns you may have, suggestions for making SARTA a better transit agency, compliments about what you like or general comments or questions.

The more information you can provide us, the more responsive we can be so please share as much as you can.

You can also call our Customer Service department at 330-477-2782.

  • Concern Form
    Choose this form so that we may address any concerns you may have
  • Suggestion Form
    Choose this form if you have any specific suggestions for SARTA
  • Compliment Form
    Choose this form if you have been pleased with our service or one of our employees
  • Comment/Question Form
    Choose this form if you have a general comment or specific question