Frequently Asked Questions

Q: What is SARTA's "Mission" and what are the "Five Bold Steps"?

A: Mission: The purpose of Stark Area Regional Transit Authority (SARTA) is to provide safe, responsive and efficient transportation for all of Stark County.

SARTA's Board Mandated "Five Bold Steps" are:
   Operate Within Budget
   Build High-Quality Staff And Board
   Grow Ridership
   Maximize Financial Flexibility
   Build Public Support

Customer Service

Q: How much does it cost to ride the bus?
Q: Which bus goes between Canton and Akron?
Q: Does the bus go to all of the hospitals and emergency statcare facilities in Stark County?
Q: Does the bus travel to Akron/Canton Airport?
Q: What are the hours of operation at the transfer stations?
Q: Why can't I be picked up at an intersection when I "flag stop" a bus?
Q: May I board the bus with food and drink?
Q: Are baby strollers allowed on the bus?
Q: Are pilots dogs allowed on the bus?

Proline/Paratransit

Q: Who is eligible for Proline?
Q: How do I apply for Proline service?
Q: What are the hours of Proline buses?
Q: What are the office hours of Proline?
Q: How far in advance should I call to schedule a ride?
Q: How much does Proline cost?