Curb to Curb Service (Proline) service is a division of the Transportation (Operations) Department. Staff includes the Proline Administrator, who oversees the efficient operation of services, and three Proline Reservationists, who schedule rides and assist Proline customers.

Proline provides service seven (7) days a week. Thirty-nine Proline buses operate Monday-Friday, with 16 buses operating on Saturday, and 2 on Sunday. During 2006, SARTA’s Proline Curb-to-Curb service provided 158,622 rides to qualified individuals within Stark County.

Eligibility:  In accordance with the Americans With Disabilities Act (ADA), SARTA offers Paratransit (Curb-to-Curb) service to individuals who, because of a functional disability (physical or cognitive) cannot access or use our fixed route bus service.

To use SARTA's Paratransit service you must complete an application, which can be obtained by calling 330-47-SARTA or print a copy from our web site. The last page of the application must be completed and signed by a licensed physician.

Paratransit service (curb-to-curb) is provided within 3/4 of a mile of SARTA's fixed route services.

Using the Service:  Qualified riders can call 330.455.2292 to make reservations no more than seven (7) days in advance. Reservations are accepted during normal business hours on any day preceding a service day. Paratransit service and hours reflect the days and hours of fixed route service. All rides are "curb-to-curb". Curb-to-curb means the driver picks the passenger up at the curb and drops the passenger off at the curb.

Requesting ADA Paratransit Form:  When requesting an ADA Paratransit, include your name, address and phone number (with area code).

ADA Application:  The ADA Application form can be obtained in PDF format. You must have Adobe Acrbat Reader to print the application.

To obtain a FREE download of Adobe Acrobat Reader click here: